🙏🏻QR Code Controversy? Really? Calm down America.

Since Covid, QR Codes have become popular, especially as a “no-touch” tool to view a restaurant menu using a cell phone. Sometimes you can even order and pay using your cell phone. Although this New York Times article doesn’t outright suggest that using QR codes is risky or dangerous or a threat to your online privacy, it doesn’t do much to explain how a QR Code works, leading many readers to assume that the QR Code is some sinister new technology that will steal their identity, or worse.

Reader reactions to the article were just off-the-charts, paranoid-whacko. I tried to help out with this soothing comment:

“QR codes save you typing in a URL to get to a web page. As suggested by others here, any “damage” to privacy etc., results from the security threats already present on web sites and the internet. If this idea drives you to action, then get off Facebook and Amazon, both of which do far more damage than a restaurant web page.”

Christopher Plummer, Reader Comment, on article “QR Codes Are Here to Stay”, NYT, 7/26/2021

By this evening, there were almost 300 more comments about the article, mostly paranoid-whacko comparisons to the dystopias of Huxley and Orwell and horrified exclamations of former customers who swear they’ll never go to a restaurant again…and so on.

America, calm down! There are plenty of reasons to #AvoidtheInternet, but QR Codes used by restaurants are not one of them. If you use the simple camera connection in your phone or tablet that recognizes a QR Code, it:

1. Translates the text that the “code” represents
2. Recognizes that text as a URL (the kind you would type in your web browser)
3. Passes that URL to your browser
4. And opens your browser to that specific web page

That’s all that is happening! QR Codes can contain other information—addresses, phone numbers—but if all you’re doing is reading the code with the camera on your device (and NOT using a 3rd party QR app), then the not-sinister QR Code is saving you some keystrokes to get you to a web site. THAT’S ALL.

As I imply, once you get to the web site in question, your security and privacy is entirely up to you, and contains the same risks as any other commerce web site that may use trackers, cookies, spy pixels, profiling, blah, blah, blah, all the reasons you have to be smart and consider that you might want to #AvoidTheInternet, #DeleteFacebook, and so on. But please, don’t blame the QR Code.

This code takes you to a photograph I took.

Be Careful Out there! 🙂

—TechWite

Forecast CLOUDY For IT Jobs and Vendors

Wake up and smell the drought. IT infrastructure jobs fast evaporating…

via The Morning Download: Cloud’s Impact on Traditional IT Vendors Looks Increasingly Serious, JPMorgan Chase Says – The CIO Report – WSJ

“41.6% of corporate workloads at big companies are expected to be running in the public cloud within the next five years, up from 16.2% today.”

Hey, this is no happy blog post. Techwite wants to help, Techwite wants to be positive. And Techwite also wants to speak the truth. Sometimes that means taking a look at what is happening and discussing it. If that’s not for you, skip this. I’ll have a Tip soon about iCloud Calendars. Otherwise, if you have more information or comments about this post, join in.—TW 

Make no mistake, moving to “the cloud” is part of a trend to shift as much of corporate IT as possible into a commodity subscription service, like electricity.  Billed monthly by volume used, managed offsite, no local server upgrades or software updates, maintained by somebody else. The WSJ article referenced here concerns itself chiefly with the effect on the investment world of mega-cloud vendors Microsoft and Amazon on their smaller rivals Oracle and IBM. But from a human standpoint, your local IT, your local data center, your local administrator, your local Help Desk, THEY (and if you are one of these people, I am talking about you)—ARE ALL GOING AWAY.

“Hybrid Cloud” and “Middleman” Hosting is a stepping stone. You’re company isn’t putting everything in the Cloud? Not yet? Accenture, IBM, Dell—somebody like that—can take care of your local IT administration requirements! They’ll manage your relationship with Microsoft, and for now you can tell everyone you are “going to Office 365” although technically, you’re not. (That would be using Microsoft totally as your host for Office…)

Your IT Infrastructure Director may optimistically tell you, “Don’t worry, we’ll need someone to engage in ‘vendor management‘, someone who understands Infrastructure…, and heck, if you get on well with them, maybe you can work for the hosting vendor!”

If you know your stuff, you can probably point out that your “hosting vendor” is missing the boat with Microsoft Exchange backups, mobile security, a proprietary and non-standard archive solution that “locks you in”, and inefficient mail routing. But how long will that save your job if you are seen as a bump in the road to “the full Cloud”? And will that endear you to your potential new employer? Remember, the CIO wants his IT Infrastructure to be as easy to manage and replace as an iPad.

Meanwhile, the data center/hosting company is getting squeezed on both ends and trying to survive a similar change. How long can they compete with their big brother—and former mentor? Does anyone need a middle man?? Your Account Manager’s boss is telling him, “Don’t worry, we’ll probably get absorbed by Microsoft. And either way, you can probably work for them!”

We are seeing a massive consolidation and centralization of data and processing, and elimination of jobs. In addition to the stripping of jobs as the infrastructure ascends to the cloud, much of the work that was outsourced to cheaper labor sources will soon be automated—think robots and “chatbots“. There are going to be fewer and fewer jobs in IT Infrastructure. (Coincidentally,  last week the Verizon strike provided an example of this shift:  The Verizon Strike Signals a Larger Economic Battle.)

What about the people? The overall trend is clear for companies, especially large companies, and service organizations. But what about at the individual level? The level of the gal or guy in IT today? IT is the “service economy” equivalent of the Detroit factory job in the manufacturing economy of 20 years ago. This is just the beginning. Clearly there will be some jobs in hands-on management of Cloud services, such as AWS, and there is still time and opportunity for corporations and small businesses to hang onto that shred of control. As for other opportunities in IT? Infrastructure is going to shrink drastically or disappear altogether. That leaves software development. Web development, mobile apps, databases. The skills will be needed and they are constantly churning, so those who can stay on top of the latest development trends will likely stay employed.

Many of these trends are going to affect the rest of the economy as well. The Uberization of driving jobs will soon shift to autonomous cars and robot assisted shipping. Even the old saw about finding a job “flipping burgers” will not hold true for much longer. Where will people find work? That I would like to know.

“…we have to make sure that we have the kinds of policies here at home where we provide people with the skills they need to get the jobs that are available in the economy…”
—US Treasury Secretary Jack Lew, interview with Kai Ryssdal, Marketplace

Yes, Jack, we need to be sure that people are trained up for those jobs. But what are those jobs? And where are they? Where are they?

— Techwite

Think Twice Before Putting Your Refrigerator in the Cloud

via Connected Device Data an Enterprise Windfall – Deloitte CIO – WSJ.

Enterprises can save millions (billions?) by analyzing and responding appropriately to the usage data provided by connected devices—HVAC, power meters, appliances, manufacturing equipment. Yes, we are talking about “IoT”, the Internet of Things, one of the hottest topics in tech news. The savings for large businesses are already being realized.

But is IoT really a big benefit for Jake and LaTeisha Consumer? So far folks, the evidence says otherwise. IoT as a matter of convenience for the consumer—when it runs out, order your detergent immediately from Amazon by pushing a button on your washer; change your thermostat, turn off your lights, shut your drapes from an app or web browser because you are going to be away—yes. Practical and convenient applications of the technology to the life of the consumer sells to the consumer, but analysis of the data? Who is really going to do that? Who benefits?

Once again, the more you give away your privacy, the more you push your life into the cloud, the more the marketing mavens can target sales to you. To your house. To your car. To your power meter. To your refrigerator. Just think, you run out of olives and Samsung sends you a private tweet when you drive by the supermarket. Your refrigerator and auto manufacturer, supermarket, Twitter, and who-knows-who-else get to “help” you.  The technology is here NOW to do that. It’s just a matter of time.

Think twice before putting your Refrigerator in the Cloud.

TW

Cloud Risk: “The Hotel California Effect”

via Wal-Mart Considers Open Sourcing Hybrid Cloud Tools – The CIO Report – WSJ.

This Desert Life

You gotta love this. It’s a problem for customers, but cloud vendors love it. You move your data, maybe even your apps, and probably outsource most of your administration activities (making a big chunk of  your IT team “redundant”). The corporation achieves the dream of freeing itself from IT and making infrastructure a utility service. But then, the Cloud or Hosting vendor doesn’t meet SLAs, you don’t have the in-house talent to challenge them when they use technical excuses for long delays or missing capability. And you are stuck. Locked in. They call it “The Hotel California Effect”. Now what? Anyone with experience moving from one hosting service to another knows it can get real ugly real fast.

Wal-Mart may open-source tools that make such moves easier. Hop from one “cloud” to the next. And I’ll thank the Counting Crows and call that, “Mrs. Potter’s Lullaby“, to wit: “…You can never escape, you can only move south down the coast.“