Hey Tim. Here’s a “Portrait” icon. See? It’s taller.

There be gremlins? A ghost in the big giant Apple machine? An Easter Egg? Or somebody’s idea of a joke?

Because a couple of important icons have gotten switched!! And “icons”, little pictures that we rely on to represent certain very specific things, are important! You can’t just go switching them around! You’ll defeat their purpose. You’ll make them unreliable. I mean, what if somebody changed all the light switches in your house so that when you click “On” the lights go off? Or swapped faucets so hot water came out when you wanted cold?? What if one day Captain Aubrey decided that port would be starboard from now on?

Details are so important. Attention to important details helped establish Apple as the platform of visual artists. Unfortunately, someone has forgotten the importance of small details, in this case, in the difference between Landscape and Portrait. And here’s what I’m talking about:

On the Macintosh—Look at this Print Dialog from MacOS Monterey 12.1.1.

Notice anything?

The Print dialog has two icons, helpfully labeled “Portrait” and “Landscape”. Two tiny upward-pointing arrows are also supposed to help you figure this out. But if the rectangles were placed correctly, arrows would be unnecessary. The ORIENTATION of the rectangle is the indicator, the rectangles don’t even need anything inside them to make this point. (Ideally, the Landscape rectangle would contain mountains, not people, but we’re not going to fix everything today…).

Remember:

Portrait=long edge vertical (tall).
Landscape=long edge horizontal (short).

The arrows are there because the rectangle of the Landscape icon is turned on its side! It’s in Portrait mode, the same exact orientation as the rectangle of the Portrait icon. This misses the whole point of the VISUAL CUE that icons represent!! The “person” image inside the rectangle does not make it “Portrait”!

The rectangle icons would be more obvious if they were empty. But in this Mac dialog, in the Landscape icon, the “person” is sideways, which only makes sense if you turn your head sideways. Do you look at your screen that way??

That’s one issue. Once this flaw was established somewhere, somebody “understood” that any rectangle with a “person” in it is a Portrait icon. Confused? They were. Now you’ll never guess where the Landscape icon turns up, the one that is correctly oriented, but unfortunately contains a person image in it.

On iOS—Look at this so-called “Genius Pick” from “Tips” for iPad

How about here?

This “Tip” literally tells you to tap on a LANDSCAPE Icon “to turn on Portrait mode.”

Now we have the right icon (Landscape), being asked to do the wrong thing. Where will it end?? What I shouldn’t have to explain here, is that you ought to have to tap on a Portrait Icon to turn on Portrait mode! Does anyone at Apple know who Steve Krug is anymore? Or Don Norman?

And so, continuing my long tradition of helping Apple when I can, I, TechWite, have returned from a long and mysterious absence to remind you, “Think Different”. Remember that Landscape and Portrait are TWO DIFFERENT THINGS, historically represented by TWO DIFFERENT icons, and essentially, by THE ORIENTATION of the TWO RECTANGLES.

🤐 So many words! Try this:

“I’m Portrait!”—a tall image, with longer vertical edge

“I’m Landscape!” —a short image with a long horizontal edge

What’s to be done? I’m not going to correct every dialog and Genius Tip in Apple world, but I’ll give you a place to start. Please fix the icon in the Mac Print Dialog so it looks something like this:

Oh look! No tiny arrows!

When you’re done with that, then you can tackle the rest of this confusion in all the bazillions of iPhones and iPads and every other iThing. Okay? Glad to help. Now get to it!

I’m back.

—TechWite

How to Fix Persistent Apple Calendar Entries

Meetings, appointments, reminders—if you’ve put Apple’s iCloud Calendar to good use for awhile, you probably have lots of old Calendar events, maybe years, maybe decades of old events. You are paying for that storage with your money, and for the processor overhead with your time. And…do you really want the NSA to have access to all this? You should clean it up. It’s the past. Let it go! But how?

This is Apple, so it should be easy, right? Well, yes, but friends, this is one of those rare potholes in the normally smooth road of the Apple ecosystem. Apple will help you hide your old Calendar entries, but we want to DELETE, and just locating information on how to delete them requires an epic effort worthy of a Homer narrative. For you, TechWite provides the “Cliff’s Notes” shortcut to the answers:

🙈  The iCloud Ostrich Method

Hide old events in iCloud: Click the Gear icon for Preferences… > Advanced > Old Events. But they are still there.  We want to DELETE and in iCloud, that’s as good as it gets. On your Mac? Back when versions of OS X were named after BIG CATS, there was a similar option in Calendar > Preferences. That option is GONE.

Stop Making Sense—Warning: If you manually delete appointments ONE at a time, iCloud will try to send “updates” to all the meeting recipients of those old meetings. You may have hundreds or thousands of entries. Imagine the annoyed responses from old friends, lovers, family, and former work associates asking why you are cancelling a meeting in the PAST?? My advice: If you encounter this issue, and get queries, DON’T RESPOND.

Like the Labors of Hercules! The long, tedious, and frankly annoying search propelled as if by a motivational prophecy from the Delphic oracle—that this should be easier, this should be obvious, and if “The Steve” were here, this simply would not be a problem.

• Apple support on Twitter abandoned me because I didn’t “DM” them.
• Apple Support Communities (formerly known as ‘the boards’) had many, many, many posts asking for help on this topic, and virtually NO solutions.
• Books about “Calendar”? There were some books about iCloud but otherwise, not to be found.
• Mac OSX Hints site came closer to a solution by suggesting cool Apple technologies AppleScript, and Automator, but for me, these either worked partially, inconsistently, or not at all. And at last I found…
• “The Golden Link”—to “Advanced Calendar and iCal troubleshooting“, which was: https://support.apple.com/en-us/HT204598. (But, this being the Inkernet, where everything is subject to change, as of this update, March 1, 2022, the Golden Link is a DEAD Link! Fortunately, I summarized most of it.—TW)

  iCloud: Advanced Calendar and iCal troubleshooting

  The most common causes for data-based issues with Calendar are:

• Unreadable or incompatible calendar data.
• Reoccurring calendar events that have no end date (such as birthdays).
• Duplicate events.
• An excess of calendar events that happened in the past (especially those that were previously synced from another calendar client).

Any of these conditions could be the cause of your issues with Calendar in OS X (or iCal) and iCloud.

Well thanks Apple! And in that most important (and now disappered) article, Apple explains how to perform all kinds of maintenance on your Calendars, backing up, disconnecting from iCloud and other services, cleaning up, and restoring. I leave that work to you, reader.

…to delete those old entries, here are the two answers:

1. Delete Entries in Macintosh Calendar App: In the search bar, type “.“—a single period—and press <Return>. This will produce a search response list of ALL your entries, which you may then select (using the various select options that you know how to use, right?) and <Delete>. (This still has the issue with sending “updates” to recipients, so be careful. Otherwise, go to #2, below.)
   [BTW: Can you do this in iCloud? I can’t even find the Search Bar in iCloud. Where is it??]
2. Use a 3rd Party Macintosh Calendar Tool: Download a more capable Calendar replacement, or a Calendar utility. These will do the work for you that Apple has abandoned. I recommend BusyCal. You can download the free trial, and use it to batch clean your calendar using their wonderful List View of calendar entries. You may like it so much that you decide to buy it. (I did!)

And there you have it.  Peace Out.—TW

Edited with BlogPad Pro

Forecast CLOUDY For IT Jobs and Vendors

Wake up and smell the drought. IT infrastructure jobs fast evaporating…

via The Morning Download: Cloud’s Impact on Traditional IT Vendors Looks Increasingly Serious, JPMorgan Chase Says – The CIO Report – WSJ

“41.6% of corporate workloads at big companies are expected to be running in the public cloud within the next five years, up from 16.2% today.”

Hey, this is no happy blog post. Techwite wants to help, Techwite wants to be positive. And Techwite also wants to speak the truth. Sometimes that means taking a look at what is happening and discussing it. If that’s not for you, skip this. I’ll have a Tip soon about iCloud Calendars. Otherwise, if you have more information or comments about this post, join in.—TW 

Make no mistake, moving to “the cloud” is part of a trend to shift as much of corporate IT as possible into a commodity subscription service, like electricity.  Billed monthly by volume used, managed offsite, no local server upgrades or software updates, maintained by somebody else. The WSJ article referenced here concerns itself chiefly with the effect on the investment world of mega-cloud vendors Microsoft and Amazon on their smaller rivals Oracle and IBM. But from a human standpoint, your local IT, your local data center, your local administrator, your local Help Desk, THEY (and if you are one of these people, I am talking about you)—ARE ALL GOING AWAY.

“Hybrid Cloud” and “Middleman” Hosting is a stepping stone. You’re company isn’t putting everything in the Cloud? Not yet? Accenture, IBM, Dell—somebody like that—can take care of your local IT administration requirements! They’ll manage your relationship with Microsoft, and for now you can tell everyone you are “going to Office 365” although technically, you’re not. (That would be using Microsoft totally as your host for Office…)

Your IT Infrastructure Director may optimistically tell you, “Don’t worry, we’ll need someone to engage in ‘vendor management‘, someone who understands Infrastructure…, and heck, if you get on well with them, maybe you can work for the hosting vendor!”

If you know your stuff, you can probably point out that your “hosting vendor” is missing the boat with Microsoft Exchange backups, mobile security, a proprietary and non-standard archive solution that “locks you in”, and inefficient mail routing. But how long will that save your job if you are seen as a bump in the road to “the full Cloud”? And will that endear you to your potential new employer? Remember, the CIO wants his IT Infrastructure to be as easy to manage and replace as an iPad.

Meanwhile, the data center/hosting company is getting squeezed on both ends and trying to survive a similar change. How long can they compete with their big brother—and former mentor? Does anyone need a middle man?? Your Account Manager’s boss is telling him, “Don’t worry, we’ll probably get absorbed by Microsoft. And either way, you can probably work for them!”

We are seeing a massive consolidation and centralization of data and processing, and elimination of jobs. In addition to the stripping of jobs as the infrastructure ascends to the cloud, much of the work that was outsourced to cheaper labor sources will soon be automated—think robots and “chatbots“. There are going to be fewer and fewer jobs in IT Infrastructure. (Coincidentally,  last week the Verizon strike provided an example of this shift:  The Verizon Strike Signals a Larger Economic Battle.)

What about the people? The overall trend is clear for companies, especially large companies, and service organizations. But what about at the individual level? The level of the gal or guy in IT today? IT is the “service economy” equivalent of the Detroit factory job in the manufacturing economy of 20 years ago. This is just the beginning. Clearly there will be some jobs in hands-on management of Cloud services, such as AWS, and there is still time and opportunity for corporations and small businesses to hang onto that shred of control. As for other opportunities in IT? Infrastructure is going to shrink drastically or disappear altogether. That leaves software development. Web development, mobile apps, databases. The skills will be needed and they are constantly churning, so those who can stay on top of the latest development trends will likely stay employed.

Many of these trends are going to affect the rest of the economy as well. The Uberization of driving jobs will soon shift to autonomous cars and robot assisted shipping. Even the old saw about finding a job “flipping burgers” will not hold true for much longer. Where will people find work? That I would like to know.

“…we have to make sure that we have the kinds of policies here at home where we provide people with the skills they need to get the jobs that are available in the economy…”
—US Treasury Secretary Jack Lew, interview with Kai Ryssdal, Marketplace

Yes, Jack, we need to be sure that people are trained up for those jobs. But what are those jobs? And where are they? Where are they?

— Techwite

IPad Quirky? Unstable? Manage your storage!

A former colleague, Cary, asked TechWite about her unstable iPad. TechWite responds…

Your iPad, has a limited amount of storage.  You may recall hearing that it had: 16 Gig, 64 Gig, 128 Gig (Gigabytes). Depending on what you do with it, that storage on your iPad gets used by photos, songs, movies, books, and everything else. If the iPad gets slow, undependable, crashes, or won’t install the latest iOS update, chances are the storage space (whatever it was originally) is all “filled up”. A trip to visit your local Apple Store, or Apple Dealer, or friendly, knowledgeable consultant may be in order. But first, you can try clearing out some space yourself.

---

“What was a lot then, is nothing now.” —Christo’s 2nd Law of Computing

What’s a Gig? A Gigabyte is a thousand Megabytes. What’s a Megabyte? In the PaleoMac days of the PC revolution BI (Before iOS), early adopters and PC enthusiasts liked to throw around numbers the way auto afficianados today talk about the doomed-wheeled-hunks-of-metal-and-plastic that will soon be replaced by autonomous cars. Those PaleoGeeks made hilarious comments such as, “I upgraded my Mac to 512K RAM and bought an external 10Meg SCSI Hyperdrive.” If you’re a Facebook user, or an “elliptical” (as the media calls this new generation), you don’t care what a Megabyte is, and it doesn’t matter. So forget the details.

Just remember, as always in capitalism and technology: more is better. When you buy your next Apple device, try to get the one that has *more*. Eventually, even that won’t be enough, but for now, that’s all you need to know.

---

To get started, the Settings app is the place to go. Open it, and follow along…

Step 1 – Check Storage

Settings > General > Storage & iCloud Usage

This will take you to a panel that displays your “Used” and “Available” storage (below). There is no hard and fast rule here, but you want the “Available” number to be big. (If it is already 5 Gig or more, then storage is probably *not* what is causing your problems.) Next, let’s make more storage available by getting rid of stuff that no longer serves you.

Step 2 – Manage Storage

Tap Manage Storage…
It may take some time for your device to fill in the details of your “Storage” panel. Be patient. Eventually, you will get a list of your apps and how much storage they use—sorted from biggest data usage to smallest. You can go through all of these apps, but you are going to get the best results by working on the apps at the top of the list, which are usually Music, Videos, and Photos (below).

Step 3 – Identify and Delete Songs that no Longer Serve You
Tap Music:
You’ll get a list of all the music on your iPad, grouped by Artist, Album, and Song. You can start deleting right at this “top” level, and Delete all songs by one artist.

Tap on one Artist, and Slide to the LEFT, to reveal the “Delete” button.
Tap “Delete” to delete all the songs by that artist.

Don’t want to get rid of everything by that artist? Just want to delete one song? You can “drill down” and use the same method as above to Delete specific albums or songs. Below, we tap Artist “A.C.Newman” > Album “Shut Down the Streets” > Song “Encyclopedia of Classic Takedowns” and then Delete.

 

Step 4 – Repeat, and Validate
Repeat this process to get rid of as much music as you want. You can then use the same process to Delete the space-eating data of other apps on your iPad. When you are done, check your storage again. (From Step 2, above):
Settings > General > Storage & iCloud Usage

Finally, power your iPad completely down and restart it:

1. Hold the “Sleep/Wake” button down until the screen goes dark and you see the “Slide to Power Down” button on the screen.
2. Slide to Power Down.
3. After the iPad completely shuts down, wait 30 seconds, and power it back up. How? Hold down the Sleep/Wake button until the Apple logo appears.

NOW, with that extra space that you’ve saved, does your iPad behave better? If not, you could try re-installing the OS, but for most people, that means it’s probably time for a visit to your local Apple support person.

Thanks for stopping by,

—TechWite

This post was written (almost) entirely on an iPad using Evernote. Interested? Tell me.

Apple TV: Stole the Show?

The Difference?

Tim Cook unveils the set-top box, a souped-up iPhone 6 and the next-gen iPad.

Source: Apple TV: What’s on the app tonight? | Marketplace.org

Marketplace Tech Columnist Molly Wood says Apple TV “stole the show” at yesterday’s Apple Product Release event. Then she explains what’s missing, making it sound as if in fact New Apple TV were a disappointment.

Here’s what TechWite thinks:

• The Current Apple TV is a stealth product flying “under the radar”. If you think you’re the only one with an Apple TV, ask around.
• The “Remote” app, running on an iPad or iPhone already provides much of the functionality “added” to the New TV using the NEW remote.
• iPhone Games on the Apple TV? Using AirPlay you can already stream your games output to your television while using the iOS device as a game controller.
• Apps and Games might be the future of television Tim, but “Crossy Road” is “Frogger”. Right? How can they do that?? Am I taking crazy pills or something?

Molly, I agree the New Apple TV is not a big deal. It’s a collection of incremental improvements. And no, it didn’t steal the show. That would be the iPad Pro.

And that’s the difference.

 

Why your colleagues…

Ever wonder why some IT colleagues still look askance at you using a Macintosh in the Windows dominated office, but don’t seem to have much trouble with you pulling out an iPad? Why is that? Because the Macintosh is a full-bodied complete operating system and environment that competes directly with (or to be honest, devastates) the brain-dead Windows that BDC IT has invested in for the last 30 years.

And the iPad? I think there are two reasons. First, they don’t yet see the iPad as a real, complete tool to get things done. (They’ll change that opinion over time…) But mainly, because for the iPad, there is no competition. Heck, most of the IT guys have their own iPads, and LOVE them.

Edited with BlogPad Pro

This is Starbucks Dude

Okay, I admit it, I call Starbucks “my other office”, and I sit here with my iPad or MacBook Pro and check my email and read and write. In fact, right now, everybody who has a seat here has some device in front of them. Most of us tolerate a colleague taking the occasional phone call, within reason, and we get annoyed with people who are loud and long on their calls. We might even put up with a YouTube video, if it’s short, and funny, and the guy keeps the volume down—but if someone starts watching BBC or CNN battle scenes from anywhere, I’m going to ask them to use their headphones, or turn it WAY down.

Some things are just not acceptable. Starbucks is a place of diversity and tolerance, and frankly, with all the banging of dishes and water running and coffee grinding and steam streaming, it is a place of noise. Noise and tolerance. Once in a rare while someone pushes this concept a bit, like the guy with the “card table laptop” in one of my other posts, but usually, usually, nobody really goes over the top. Until today.

There’s a guy with a BIG Dell laptop, attached to an external monitor – and no, I don’t mean one of those super portable USB connected external flat panels. Visualize this on a little round wooden Starbucks table. I’m talkin’ about a DELL desktop monitor with a stand. 20″ diagonal. How did he even get it in here?! He’s eating up TWO power outlets at once. Oh, did I forget to mention the EXTERNAL keyboard AND mouse?? Is it Bluetooth? I didn’t notice. What’s next? A laser printer??

This is a Starbucks dude. Starbucks!!

Edited with BlogPad Pro

Screen Junk in iOS Land

 

Remember “blinking text” HTML on early websites?

At first glance, the gleaming refection that slides across the face of your iPad Home screen encouraging you to unlock it, might seem cool. It moves left to right, just the way your finger should! It shows you. How helpful. But later, reading the New York Times, you get distracted by movement on the screen. WTH?? Yep, that ad has a button with a moving “reflection”. One time across the screen I could maybe tolerate, but this thing zips across the screen every couple of seconds. Over and over. 

Criminy, is my iPad going to look like Fremont Street?!